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FIREROAD REWARDS

Eat what you love | Share what you love | Earn points | Get rewards

HOW IT WORKS

1
JOIN
Create an account and start earning points
2
EARN
Earn points for every FireRoad purchase
3
REDEEM
Redeem points for products, meals, and more

WAYS TO EARN POINTS

1 Point
Per $1 Spent
Already a member?
50 Points
Follow on Instagram
Already a member?
50 Points
Follow on Facebook
Already a member?
$10 OFF
Refer a Friend
Already a member?

SPEND YOUR POINTS

$5
For 100 Points
Already a member?
$10
For 200 Points
Already a member?
$25
For 500 Points
Already a member?
$50
For 1000 Points
Already a member?

FREQUENTLY ASKED QUESTIONS

HOW DO I EARN POINTS?

You will earn 1 point for every dollar spent. Points will automatically be added to your account for you to redeem on future rewards. Please note that any discount code/gift card value used at checkout will not contribute to your point earnings.

Here are some additional ways to earn points: follow us on Instagram (50 points), like us on Facebook (50 points) and refer a friend (get $10 coupon). For referrals, the $10 coupon is provided once your referral friend makes a purchase with us.

HOW CAN I USE MY POINTS?

Points can be redeemed for $ off your orders.

Pick the "subscription" coupon for discounts off your subscription plan; pick "order discount" for money off your one-time purchase.

Apply subscription coupons on your customer portal and apply one-time order to your cart at checkout.

DO YOU OFFER A REFERRAL PROGRAM?

Yes! Through our referral program, your friends receive $25 off of their first order of $150 or more, and you receive a $10 coupon for every successful referral. In order for a referral to be successful, each friend that you refer must be a new client (who has not ordered any products from FireRoad before), must place an order for $150 or more, and must order through your unique referral link. If these requirements have been met, your FireRoad coupon will be automatically added to your account. You will have the ability to check the status of all referrals you've shared when logged in to your account.

Referral discounts ($25) and referral rewards ($10) can only be redeemed toward a subscription order. Subscriptions are flexible and can cancelled or paused anytime.

IS THERE A LIMIT TO THE NUMBER OF POINTS I CAN EARN?

There's no limit to the number of points you can earn, and there's no limit to the number of friends you can refer!

DO POINTS EXPIRE?

Yes, your points expire after 12 months of inactivity (i.e. no purchases or redemptions).

CAN I REDEEM MY POINTS AND ALSO USE A DISCOUNT CODE?

Unfortunately, no. Our app cannot support discount code stacking. If you have other coupons use the one with the greater value!

HOW CAN I VIEW MY MYFIREROAD REWARDS BALANCE?

You can view your points balance when logged in to your account on the FireRoad Rewards page.

HOW LONG DOES IT TAKE FOR POINTS TO APPEAR IN MY ACCOUNT AFTER PURCHASING?

Your points balance will reflect points earned from a new purchase after your payment has been fully processed through our system.

WHAT IF I RETURN OR CANCEL MY PURCHASE?

While we do not accept returns, if you cancel an order within the appropriate time frame and receive a refund from our team, any points earned from that purchase will be deducted from your points balance.

CAN I RECEIVE POINTS FOR PAST FIREROAD PURCHASES?

No, past purchases are not eligible for earning points. You will start earning points on purchases made after creating an account.

HOW MANY POINTS DO I NEED TO EARN IN ORDER TO START REDEEMING REWARDS?

You must have 100 points before you can redeem.

How do I redeem points from my subscription portal?

Easy!
First, generate a code for a “subscription coupon.” Copy.
Second, go to your customer portal. At the bottom you will see a box for bottom left that says "Change Discount Code." Select this button and enter your rewards code. Save. The coupon will be applied to your next order.

How do I redeem if I do not have a FireRoad subscription?

Easy! You do not need a FireRoad subscription to redeem rewards.
First, generate a code for an “Order discount.” Copy. Fill your cart with whatever you like. Second, place the code in the coupon slot at checkout. The discount will be applied to the final order.

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